Our 60-day guarantee
Put Katori Atelier on your counter. If it does not suit your style, return it within 60 days for a full refund of the board price.
The promise
Send back your piece within 60 days of delivery, no matter the reason. We issue the refund through your original payment channel within 3 business days of return.
60-day returns
For any kitchen reason, even if you simply change your plan.
Insured delivery
Mishandled or lost along the freight line? We replace or refund it on our account.
Secure payment
Cash on delivery or bank transfer: no upfront card entry, no card details stored.
How to claim
- Reach [email protected] and mention your order number.
- We send back return routing and our workshop address within one business day.
- Dispatch the board; we verify the refund the moment the parcel reaches us.
Complete specifics reside on our Returns policy and Delivery terms pages.